One subscription. One credit balance. No surprises.
Credits pay for what the AI actually does: talk minutes, texts, e-signatures. Each contact processed is a flat $1, once ever. Every plan buys the same rates; bigger plans include more credits.
Launch
- 400,000 credits included monthly
- ~145 fully-worked contacts on a typical mix
- 5 concurrent voice lines
- Unlimited users
- Overage: automatic top-ups at $1 per 1,000 credits
Growth
- 1,200,000 credits included monthly
- ~430 fully-worked contacts on a typical mix
- 15 concurrent voice lines
- Unlimited users
- Overage: automatic top-ups at $1 per 1,000 credits
Scale
- 4,000,000 credits included monthly
- ~1,440 fully-worked contacts on a typical mix
- 40 concurrent voice lines
- Unlimited users
- Overage: automatic top-ups at $1 per 1,000 credits
Enterprise
- 10,000,000 credits included monthly
- ~4,800 fully-worked contacts on a typical mix
- 100 concurrent voice lines
- Unlimited users
- Overage: automatic top-ups at $1 per 1,000 credits
- 25% fewer credits per action
1,000 credits = $1 of usage · unused credits roll over one month · $1 per contact processed, once ever, on every plan
What credits buy
The same posted rates on every plan. AI model usage is metered per model. Pick Light, Standard, or Advanced models per agent and see the cost before you choose.
| Action | Credits |
|---|---|
AI voice minute 100 credits of platform voice plus AI model usage (about 60–200 credits per talk minute by model class). Your carrier bills you directly at cost. | 160–300 credits |
AI text reply Platform fee + AI model usage per reply. Inbound texts are always free. | 11–35 credits |
AI email reply Send fee + AI model usage per reply. | 9–33 credits |
Contact processed A flat dollar fee, not credits. Charged once per contact, ever. Re-engagement and re-routing never re-charge. | $1.00 |
Contact-processing AI Qualification, screening, post-call review, and coaching, blended. Varies with how many AI rules your playbooks run. | 100–300 credits /contact |
Intake session Only when a session reaches a decision. Abandoned sessions are free. | 50 credits |
E-sign envelope All signers, invites, and reminders included. | 250 credits |
Workflow run A flat dollar fee per successful run. Errors are on us. | $0.05 |
Free where it should be free
You should never hesitate to build, test, or make your agent better.
Setup AI never draws credits
The playbook copilot, chat assistant, prompt testing, and knowledge ingestion are all included.
10 coached calls a month, on us
The coach reviews live calls and proposes fixes with the receipts. Your first 10 reviews each month are free.
No telephony markup
Bring your own carrier: your numbers, your 10DLC, call and text rates billed to you at cost.
One contact charge, ever
Each contact processed is a flat $1. Re-engage, re-route, and re-deliver as many times as it takes; a contact is never charged twice.
Simulated runs are free
The agent playground and simulated runs are never billed. Live test calls connect real infrastructure and bill like any connected call.
Credits roll over
Unused credits carry one month, up to your monthly allotment.
What would your month cost?
Drag to your volume. The estimate includes every AI charge: conversation, qualification, and post-call processing.
- Credits used
- 307,700
- Contact + workflow fees
- $230
- Effective cost per contact
- $2.40
Estimate includes typical intake completion, $1 per contact processed, and typical workflow automation at $0.05 per run. Carrier charges (roughly $0.007/min and $0.008/text) are billed by your own carrier account at cost. We never mark up telephony.
Talk through your numbersFair questions
What exactly is a credit?
A credit is one one-thousandth of a dollar of platform usage: 1,000 credits is $1. Everything the AI does in conversation and processing, from talking and texting to qualifying and signing, draws from one balance at the posted rates above, so you have one number to watch instead of seven meters.
Why is the contact charge in dollars instead of credits?
Because it is a guarantee in both directions. You pay a flat $1 when a contact is processed, once, ever, on every plan, whether or not you have included credits left. In exchange, nothing a contact does later, re-engagement, re-routing, re-delivery, ever creates a second contact charge.
What happens if I run out of credits?
Automatic top-ups keep you running: prepaid packs of 10,000 credits at $10, charged only when your balance runs low. You set the top-up size and a monthly ceiling. No surprise overage invoices.
Do rates change between plans?
The posted rates are the same on Launch, Growth, and Scale. Enterprise actions draw 25% fewer credits, so the same work consumes less of the included balance. Bigger plans include more credits, higher voice concurrency, and priority support.
Why do I pay my carrier separately?
Vayaflow is bring-your-own-number. You connect your own carrier account (Telnyx, Vonage, or Twilio), keep ownership of your numbers and 10DLC registration, and pay carrier rates at cost. Most platforms resell telephony with a markup; we structurally cannot.
How is AI model usage priced?
Per model, metered by what each conversation actually uses. Choose Light, Standard, or Advanced models per agent: a Light-class voice agent runs about 160 credits per talk minute all-in, an Advanced-class agent about 300. Cached context is discounted 90%.
Is there anything AI-related I am not charged for?
Yes. Everything you use to build is included in your subscription under fair use: the playbook copilot, the chat assistant, prompt testing, knowledge-base ingestion, and simulated playground runs. Live test calls place a real call and bill like any connected call. The post-call coach reviews your first 10 live calls each month at no charge; after that, coach reviews meter as part of contact-processing AI.
Stop losing the contacts you already pay for.
Book a 20-minute demo. Bring one real contact source, and leave with it wired in.